Terms & Conditions

Terms & Conditions of Sale/Contract


    • You can engage in our service either by contacting us via website, email, or phone. We will then consult with you in regards to your needs and send through an appropriate quote thereafter. By accepting our quote and signing our Domestic Landscaping Contract you then begin using our service.
    • Our prices vary on a job by job basis, and rates are outlined on our personalised quotes.
    • You will receive confirmation of price and payment via an invoice with amounts payable provided by Odyssey Landscapes.
    • The time frame in which you can expect to receive our service from beginning to completion is variable and dependant on the scope of works provided.
  • As stated on our quotes, you are expected to make payment within seven days of receiving the invoice.


    • If you have any issues with the service, please contact us. Our contract states  that if you identify any defects or omissions in the work provided you must allow us sufficient opportunity and access to rectify any issues. Generally once payment is made the service is not refundable unless required by law.
  • Please refer to General Conditions of Contract provided by Landscape Queensland Association in regards to Defects After Completion and Dispute Resolution for more information.


Effective date: October 25, 2018

Odyssey Landscapes (“us”, “we”, or “our”) operates the https://www.odysseylandscapes.com.au website.

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. Odyssey Landscapes follows the laws outlined in The Privacy Act 1988 (Privacy Act), regulating how personal information is handled.

We use your data to provide and improve our Services. By using our website, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://www.odysseylandscapes.com.au

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our service to you.

Types of Data Collected

Personal Data

While using our website and services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

    • Email address
    • First name and last name
    • Phone number
    • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

Personal Data Submitted By You

If you choose to pay for our services online via credit card, we will collect credit card or additional payment information from you. However, it’s important to note that we do not store any of this payment information or process any of your payments on our servers, but rather use a third party payment service known as ‘eWay.’ Therefore, any information regarding your payment processing and security must be verified in eWay’s own Terms & Conditions and Privacy Policy (https://www.eway.com.au/legal).

Usage Data

We may also collect information how the website is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

    • Session Cookies. We use Session Cookies to operate our Service.
    • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

Use of Data

Odyssey Landscapes uses the collected data for various purposes:

    • To provide and maintain the website
    • To notify you about changes to our services
    • To provide customer care and support
    • To provide analysis or valuable information so that we can improve the website
    • To monitor the usage of the website
  • To detect, prevent and address technical issues

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Australia and choose to provide information to us, please note that we transfer the data, including Personal Data, to Australia and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Odyssey Landscapes will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

Odyssey Landscapes may disclose your Personal Data in the good faith belief that such action is necessary to:

    • To comply with a legal obligation
    • To protect and defend the rights or property of Odyssey Landscapes
    • To prevent or investigate possible wrongdoing in connection with services
    • To protect the personal safety of users of the website or the public
  • To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our website service (“Service Providers”), to provide the service on our behalf, to perform website-related services or to assist us in analyzing how our website is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


We may use third-party Service Providers to monitor and analyze the use of our website.

  • Google Analytics
    Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
    You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
    For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

    • By email: info@odysseylandscapes.com.au
  • By phone number: 1300 303 977

Odyssey Landscapes

ABN 55 369 357 011

P.O Box 196
Bli Bli, Qld, 4560